Terms of Service

Welcome to tango7waterdamage.com a website owned by Shield Web Services, LLC. By accessing or using our website and services, you agree to be bound by these Terms of Service. These terms outline our obligations to you and your responsibilities when using our professional water damage restoration and mold remediation services.

1. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Services Offered

Tango 7 Water Damage provides professional restoration services, including but not limited to water damage restoration, fire damage repair, mold remediation, storm damage recovery, and emergency response services. We connect customers with experienced restoration professionals for both residential and commercial properties.

3. Property Assessment

When scheduling a damage assessment, you agree to:

  • Provide accurate contact and property information
  • Ensure safe access to damaged areas
  • Disclose all known damage and safety concerns
  • Inform us of any access restrictions or building requirements
  • Share relevant insurance information when applicable

4. Emergency Response

Our service includes 24/7 emergency response for water damage and mold issues. We prioritize rapid response to minimize damage and prevent further issues. Response times may vary based on service availability and weather conditions.

5. Cost Estimates

We provide detailed cost estimates based on our assessment of the damage. Final costs may vary based on the full extent of damage discovered during restoration, additional services required, or complications encountered. Any changes will be communicated and approved before proceeding.

6. Insurance Claims

We work with most insurance providers and can assist with the claims process. However, payment for services remains the responsibility of the property owner. We recommend reviewing your insurance coverage and discussing claim procedures with your provider.

7. Service Timeline

Restoration timelines are estimates based on the extent of damage, required treatments, and drying times. Factors such as weather conditions and material types may affect completion times. We will communicate any timeline changes promptly.

8. Payment Terms

Payment terms will be outlined in your service agreement. Typically, this includes:

  • Initial assessment fee (if applicable)
  • Progress payments for extended projects
  • Final payment upon service completion

9. Service Warranty

Our restoration services come with specific warranties as detailed in your service agreement. Warranty coverage may vary based on the type of service provided and materials used.

10. Contact Information

For questions about these terms or to request emergency service, contact us:

Last updated: 12/27/2024