Privacy Policy

At Tango 7 Water Damage website owned by Shield Web Services, LLC, accessible from tango7waterdamage.com, we prioritize the protection of your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our water damage restoration and mold remediation services or interact with our website.

1. Information We Collect

a. Personal Information

  • Name and contact details
  • Property address and access information
  • Emergency contact numbers
  • Insurance information when applicable
  • Payment information

b. Property Information

  • Extent and type of water damage
  • Property layout and affected areas
  • Restoration requirements
  • Mold assessment details

c. Website Usage Information

  • Device and browser information
  • IP address and location data
  • Website interaction patterns
  • Service page visits and preferences

2. How We Use Your Information

We use your information to:

  • Respond to emergency restoration requests
  • Provide accurate damage assessment quotes
  • Process payments and maintain records
  • Send important restoration updates
  • Improve our services and customer support
  • Connect you with restoration professionals

3. Emergency Response and Communication

For emergency restoration services, we:

  • Collect essential damage details
  • Share information with our restoration teams
  • Maintain secure records of service specifications
  • Use contact information for urgent communications
  • Process and store restoration requirements

4. Data Protection and Security

We implement robust security measures to protect your information:

  • Secure data encryption for all personal information
  • Regular security audits and updates
  • Strict access controls for customer data
  • Compliance with data protection regulations
  • Regular staff training on privacy practices

5. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Request corrections to your data
  • Opt-out of marketing communications
  • Request deletion of your information
  • Receive a copy of your data

6. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

Last updated: 12/27/2024